Data Center Support for Managed Service Providers
As a managed service provider, you face several issues surrounding IT infrastructure and handling business operations on a day-to-day basis. From maintaining critical uptime to facing damaging storms, your ability to serve your customers depends on your data center and IT partner's ability to provide service.
For these very reasons, over a dozen managed services providers have selected Direct LTx as the home of their colocation data center, creating a strong ecosystem of some of the most sophisticated IT infrastructure users with the most demanding requirements.
And listen, we know that all sounds good in theory to you, but you might still be wondering:
~ How does Direct LTx actually provide top-notch service to MSPs? ~
By Delivering Consistency and Security
To start, we know that you need to maximize uptime through storms, brownouts, and telecom outages to keep your customers connected.
For example, when Amazon Web Services had three outages last December, it wasn't your fault, but there's a good chance that you were trying to help clean up some customer messes.
In recent years in Eastern Pennsylvania, we've had the misfortune of a series of "storms of the century" occurring within a fairly short period. It may be bad luck or climate change, but one thing's certain: you must be prepared.
Case Study: The remnants of Hurricane Ida in the late summer of 2021 caused much stress among our customer base. While the highly resilient Direct LTx facility, situated 84 feet above the 500-year flood plain, was not impacted, many of our customers had service interruptions within their technology stack. We are set up to help them avoid disaster and can do the same for your business and customers.
Compliance is more critical than ever if your managed services customers are like our data center customers. We live in an era where you're out of compliance and out of business. As a result, direct LTx prides itself on providing a firm foundation for achieving and maintaining key compliance objectives.
Certifications like NIST, FISMA, SSAE 16, PCI, HIPAA, HITECH, SOX, SOC 2, and many other standards depend on your foundational data center infrastructure, like what our customers enjoy at Direct LTx.
By Helping You Grow
As an MSP, you need to be able to grow your business alongside providing excellent service to your current customers. But we also recognize that you might need more. You need a data center company that realizes you're running a business and is willing to support your and your customers' business needs. No colocation provider in Eastern Pennsylvania does that better than Direct LTx.
We will do all we can to help you develop your data center business and serve your growing customer base. When YOU obtain new customers or expand your current relationships, that also fuels OUR growth. We spend 100% of our time providing the utmost power, cooling, security, and connectivity reliability. We don't provide or resell managed services, so we will always be your partner and never your competitor. We also often work with our clients to host sales tours and events, co-sponsor marketing materials, and have ample office space for your continued growth.
This is not theoretical. Many of our MSP customers have added capacity to their footprint, power availability, or both in the past year alone. Some have established offices and NOCs in our building to better service the growing customer base that robust data center services attract. We can provide office space, conference rooms, warehouse space, and dedicated staging areas to support your business needs beyond standard colocation and connectivity.
By Backing It All Up
You know, literally backing it up when it comes to your data because that's our job here, but also by keeping our clients so satisfied that they even share kind words about us, so you don't have to take our word for it. You can read case studies from some of those clients here and here.
We'd welcome a conversation if this is the level of service you're looking for from your data center. To learn more about Direct LTx and the services we provide to many of the other leading MSPs in Eastern Pennsylvania, contact Mike Barbarick or Joe Dufner at sales@directltx.com or fill out the form below! Also, be sure to ask about our 15-year uptime record.